XPlan FAQ’s

• What are the X-Plan phone numbers to get my PIN?

Canada 1-877-294-7554
If you live in Toronto or York Region
call Andy Brooks directly toll free Toronto or York Region ONLY 1-877-61X-PLAN (9-7526)

USA 1-877-XPLAN-00 (1-877-975-2600)

Notice to US visitors. Some of the content on this site will not be accurate in the US market place. Vehicle packages and incentives are different in Canada. Feel free to go through the site but contact your local dealer for details on your new vehicle. Thanks for visiting.

• What is X Plan?    Contact Andy to purchase a vehicle call toll free 1-877-61X-PLAN (9-7526)

X-Plan, also know as the Ford Partner Recognition Program, is a program for the employees of Ford suppliers and partner companies. It is designed to assist the employees of these selected companies with the purchase or lease of a new Ford vehicle. The pricing is based on 4 percent above the A-Plan price. A-Plan is the price that Ford employees pay for a vehicle and is the true “Dead Cost” shown on the vehicle invoice. Every Ford vehicle invoice printed by the Ford Motor Company has the A-Plan and the X-Plan price printed in the lower center section. Look through this page for more details on the X Plan program.

• Am I an X Plan customer?

That actually depends on where you work or if you know someone who is currently working at Ford or has retired from Ford. Active employees (salaried, hourly and contract), retirees, and members of their household who reside within Canada. You will be required to show proof of employment or membership by an organization or company eligible for Partner Recognition benefits at the time you take delivery of your vehicle. Driver’s license required for proof of residency. The X-Plan program is designed to give the employees of partner companies special pricing on their new vehicle purchases. You should ask your company’s human resources department or contact Andy Brooks if you live in Toronto or York Region and ask if your company qualifies for X Plan. Ford employees can give four X-Plans to friends or neighbours per year.

• How does X-Plan work?    Contact Andy to purchase a vehicle. York Region and Toronto ONLY! Call toll free 1-877-61X-PLAN (9-7526).

Step 1: Eligible employee obtains Partner Recognition Code from their manager or human resources rep.

Step 2: A Personal Identification Number (PIN) can be obtained by clicking on the  www.fordpartner.com or by calling 1-877-294-7554 (Canada), 1-877-XPLAN-00 (U.S.) X-Plan participants will be required to provide their Name, Address, and the last 4 digits in your Social Insurance Number.

Call Andy Brooks at Toronto or York Region ONLY 1-877-61X-PLAN.

Step 3: Participants can contact Andy through this site to arrange the purchase of a Ford vehicle. XPlan customers should identify themselves as a Partner Recognition (X-Plan) participant. Provide the dealer with the last 4 digits in your Social Insurance Number and your X-Plan PIN.

Step 4: Select a vehicle.   Contact Andy to purchase a Ford truck on XPlan. Toll free 1-877-61X-PLAN (9-7526) York Region and Toronto ONLY!  

Step 5: Provide proof of employment by an eligible Ford partner through a pay stub, company ID, business card, etc.

Step 6: Pick up your new vehicle at the dealership or Andy can have your vehicle delivered to your home.

• Can X Plan customers purchase or lease?

Yes. You can purchase or lease any qualified vehicle. Financing can be done by Ford Credit or from any other source. All Ford leases must be executed through Ford Credit’s Red Carpet Lease.

• Are there restrictions on model years or vehicles that qualify?

Yes, prior model year vehicles are only eligible through March 31st of the current model year. The Super Duty trucks from F-550 and up currently do not qualify for X Plan.  Contact Andy to purchase a Ford vehicle. Call toll free 1-877-61X-PLAN (9-7526)

• How long do participants have to keep an X Plan vehicle?

You must keep an X Plan vehicle in your possession and registered in your name for at least six months from the date of purchase or lease.

• I work for an eligible company. How many X Plan’s can I use?

As an X Plan customer you can purchase or lease 2 vehicles per calendar year.

• Can I buy a used vehicle or dealer demo on the X Plan?

No, the X Plan program is designed for new vehicles only. A registered demo does not qualify unless it has less then 200km on the odometer. For pricing on a used vehicle contact Andy Brooks if you live in the Toronto or York Region area. Call toll free Toronto or York Region ONLY 1-877-61X-PLAN (9-7526)

• What if I’d like additional options on my vehicle?

Optional equipment installed by the dealership and aftermarket services provided by the dealership are not covered under the X-Plan program. The dealership may charge any agreed upon price for these items. Dealer installed equipment or services, such as undercoating, must be individually listed and priced separately on the bill of sale or lease contract.   Contact Andy to purchase a Ford F-150. Call toll free 1-877-61X-PLAN (9-7526)

• Do X Plan customers pay admin or any other fees?

X-Plan customers do not pay the dealership admin fee. Licensing costs, PPSA (registering a lien on a vehicle which is leased or financed) and any federal or provincial taxes must be paid. The federal gas tax and green levies must also be collected.   To purchase a vehicle call Andy toll free 1-877-61X-PLAN (9-7526)

• Are trade-in’s allowed with X Plan?

Yes, your trade in can be a part of your purchase or lease. The trade in will be valued at the true wholesale value as the X-Plan program does not allow for trade adjustment within the vehicle price.

• Do X Plan customers qualify other incentives?

Yes, X-Plan customers can use most Ford of Canada incentives with the exception of the Grad Rebate. Certain short term incentives may not be combined with X-Plan.

• How do I get an X Plan PIN?

Simply click the http://www.fordpartner.com link to the right on this page. The phone number in Canada is 1-877-294-7554 and the US number is 1-877-975-2600. You will need your company’s Partner Code which a manager at your work place will provide you with.   Contact Andy  to purchase a Ford vehicle call toll free 1-877-61X-PLAN (9-7526)

• How long is an X-Plan PIN good for?

PIN’s are good for 12 months from date of issue.

• What if the X Plan PIN provided doesn’t work?

The participant may obtain a forgotten or verify their PIN by logging onto the web site where it was obtained, or by contacting the call center. In either case, it is necessary to reference the participant’s name and Social Insurance Number.

• Can a vehicle be obtained for my business or for another person?

No, vehicles must be titled and registered in the eligible participant’s name for a minimum of six months. X-Plan participants can sponsor their spouses.

• Are customers who recently purchased or leased eligible for the program?

This special pricing offer is only available when a customer identifies himself or herself as a participant and provides a PIN prior to completing the purchase or lease transaction. The program is not retroactive.

See if where you work is one of the companies that qualify for the X-Plan program and you live in the Toronto or York Region area, call Andy Brooks 1-877-61X-PLAN.